Vipul Motors — Carelessness in servicing. Damage of car seats during servicing and entry of a rat in the vehicle

Address:Sector 18 Udyog Vihar Gurgaon

On 1st Dec 2022 Baleno Car HR 98A 0270 was handed over for 4th paid servicing to Sector 18, Udyog Vihar, Gurgaon Servicing Centre. The car was delivered at my residence on the same day and payment to the tune of 7500 was made by me. The very next day when I entered inside my car, I found damage in the car seats. I also noticed a rat inside the vehicle. Since it was unsafe to use the car I immediately contacted the Supervisor Mr Deepanshu and customer care Executive over phone and whatsapoed the facts. I was assured that a technician will be deputed but till now none has contacted. The car is lying in my parking and I am unable to drive it in such risky situation. I reiterated my request even today but there was no respinse.
Kundly get the needful done on priority.
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    Sector 18 Udyog Vihar Gurgaon
    India
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