[Resolved]  VISA BILL PAY — VISA Bill Pay Payment Not Received by Biller MTNL - Txn ID:[protected]

Address:

Mumbai City, Maharashtra

I made payment via VISA to Biller "MTNL Mumbai" on 27th May 2014. I started getting payment reminder calls from MTNL on 2nd June. So i emailed [protected]@billdesk.com I got the below reply [protected][protected][protected] Dear Customer, Thank you for writing to Visa Bill Pay. This is with reference to your e-mail dated 02.06.2014, regarding status of your payment. As confirmed with the biller, this payment has been updated at the billers end on 29.05.2014. We hope the above-mentioned information is helpful and serves the purpose. Yours Sincerely Customer Care Visa Bill Pay [protected][protected][protected] But i called MTNL Customer Care, they said the payment is not received. I emailed VISA Three times to provide me some identification which i can communicate with MTNL but they gave me the same above response. On 4th June also i get same reply. There is nothing i can do. I feel helpless because there is no accountability at VISA BILLPAY I also called BillDesk and they said that VISA BillPay is not their direct contract, so asked me to email on [protected]@billdesk.com. This is even worst because from last 32 they didnt even reply me. This is causing mental torture to me. Help...