Vishal Mega Mart — money theft in the store.

Address:

Gurgaon, Haryana

Dear Sir/Madam, Location of Store :- Sector13/14, Delhi Road, Gurgaon, Haryana. Incident timings :- 3rd june-2015, 11:40AM to 1:30PM. My Mobile No. is :[protected]. Incident :- My wife visited store on above given timing. She put hre purse in the trolley & move for shopping. after shopping, on the billing counter she found her hand bag open & someone has stollen money from handbag. cctv footage shown for 5 mins only from staff, but found no any picture of her. Staff told that aal area is not covered in cctv & footage was not also so clear. Money stolen amout was Rs. 5700. Now, what should I do ? should I go to police ? should I go to consumer court ? Or should I go to media ? Please confirm, what are the Standards followed by Vishal mega mart for their customers ?