Vishal Mega Mart — Non-Supportive Sales Person and Customer Care Representative

Address:

New Delhi, Delhi

Hi Team, I have visited nearest Vishal Mega Mart (Dwarka Sec - 7) and purchased goods worth Rs 5400 approx. including all taxes. After goods checking, mart representative offered me discount coupon of worth Rs 750 only. Though at this bill, i can avail 750 (on 3499 bill) and three 100 coupon (on every 499 bill) from remaining. When I escalated this to representative Ravi, he started making me fool. His statement is like if i will purchase goods worth Rs 1500 before 31st this month i need to pay only 750 ( as i have coupon of 750). And if i will claim coupon on remaining amount (i.e. three 100 coupon) then i need to purchase Rs 700 item. This way i will be in lost ( i guess he is trying to fool your customer because if i will claim that coupon than i would be bounded to purchase Rs 700*3 items. another statement, if i want to claim the coupon than i need to repurchase all the stuff. Vinay [protected] (Not available on call today)