Vishal Mega Mart — unethical behaviour on part of security guard and manager of store at bareilly

Address:

Bareilly, Uttar Pradesh

this incident happened on 3/06/2015 - 8:00pm. I, Dr Himanshu Verma with my parents who are a regular customer of your mega store for past 4 months. we purchased grocery of around 7, 000 rupees. our greviance is rach of our article was checked by security gaurd. this process took around 1 hour. in between all other people who purchased were allowed to move out without any checking. when informed to store manager, he said there was some problem with cashier dropping extra things in some of customers baggage. sir, if this was the case then every customers purchase baggage should be checked and not only the one who has made the bulk purchase. also my parents who are senior citizens had to wait for an hour along with me for getting everything checked. sir, if there are lapses in your system, i don't feel customer should be troubled. also the message which goes into the society is, , the customers are frisked.. and the gaurds think that customers are thieves... the manager doesn't care.. he is totally insensitive and on pretext of system .. he lets ur customers to be troubled.. this is my personal experience, evreytime we go to vishal mart, one or the other customer has this greviance.. and this time it happened to us. other stores are far better placed, the staff is quiet well behaved and sensitive to needs of the customers. [protected]