Vishal Mega Mart — Voucher redemption

Address:

Patna, Bihar

Hi I am from South Africa. I visited vishal patna on the 21/5/ 2015 and bought items for about Rs5000. I received a Rs 750 discount voucher. The 3 month validity period was scratched out but no other time period was stipulated. I went out of my way to come to your store to use the voucher. When i went on the 24/6/2015 to your store in Patna they told me its expired. I spoke to the manager and showed him that there is absolutely no mention of a 1 month validity period on the voucher. He told me the worker told me when I received the voucher. I told him nobody mentioned anything about 1 month to me and my wife was with, she also testified to that. He told me he can give me a gift pack which was a sugar and an oil. I told him I have no need for this as I'm travelling shortly. He told me he can't do anything. I am extremely dissapointed in your service. Back home in South Africa service complaints are dealt with immediately. I hope something is done about this asap