| Address: | Opp. AB Church, beside IoN Digital Zone, Chinamushidiwada, Pendurthi |
WORST EXPERIENCE WITH CUSTOMER SERVICE, BILLING COUNTER AND BILLING COUNTER EXECUTIVES.There were only 2 billing counters open, though there were 2 more counters with billing executives being busy and the counters not open. After waiting at a billing counter for about 20 minutes, the billing executive then asked me to go to other counter since he wanted a tea break. Taking a tea break is okay. However, the other counter has a huge line and I could have to wait for another half n hour to get it done. When I asked the other billing executive for a complaint book, he told me where the book is, and then started billing in the counter where I faced the issue. Even after billing is done, he just gave me the receipts and left the counter, not even keeping the items in the bag. I had to take all the purchased goods, place them in the carry bag I purchase there and leave! The problem is always with the billing counters and everytime I visited this mart, I waited for more than half an hour to get my billing done and leave the mart! Please value customer's time and self respect! Was this information helpful? | 
Post your Comment