Vision Express — Poor service received - damaged the spectacles that was given for regular cleaning.

Address:

Chennai, Tamil Nadu, 682034

My name is michell mathew m, today i visited your store in ashok nagar, chennai, india. As my spectacle needed a regular cleaning. I asked them to clean and do the required corrections on the frame if required.
But unfortunately i received the item with the frame damaged, with the hinges and the screw damaged and looks as if they used wrong tools and there is a dent to the leg. I informed them about it and they said sorry and took the frame for further services and asked me to collect it later.

Now am concerned about whether the frame will last as the damage seems to be a bit serious and the leg is completely loose. I went to the vision express store itself for service trusting your quality and now am forced to work without my glasses.