Vision Express — the ordered specs not made

Address:Chennai, Tamil Nadu, 600049

I have tested and ordered the frame and glass on 24.10.18 at chetpet branch, chennai. When i ordered, sales man shown the the chart not mentioned the vision type. I ordered for frame of rs.1599 & glass for rs.3599 for all day use. When i went and receive on 29.10.18, the lens was a all day use. It only reading purpose. The ordered two frames waste only. I already have reading glass. I asked them why this was happen. But they were telling, i explained correctly you only ordered wrongly. If you want all day glass you have to pay rate.4600/-. I sought at them and came back without collecting the frame.

I want to know, why these kind of people employed. They have to clearly explain the types and amount before proceeding the payment.

If i pay additional rd.4600/- where i have to end. This is blender. Waste of money purchase made.

Kindly shortcut this issue and help me to get the correct one.
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Vision Express customer support has been notified about the posted complaint.
Oct 31, 2018
Updated by g ponnuvel
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I am still waiting for your reply and has not taken the specs from shop.

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