Vistara Airlines — Greivance : overcharge for vistaara tickets booked via make my trips:

Address:	110001
Website:	www.makemytrip.com

Details of my booking done on 14th Jan 2017 are as under:

No of Pax: 6 Route:BOM-DEL-BOM : Mum Dep: 23Feb 2017 & Return 26th Feb 2017

Booking done for 6 ticket when screen was showing rates as RS 2776/ Ticket but booking done as follows
2 Tickets charged @ Rs 2776 ( as shown on the screen)
4 Tickets charged @ Rs 5630 ( Changed at backend without any warning/ POPUP information to me)

When contacted Make My Trips, they admit it is technical error but refuse to provide a refund. Since the Revenue is for VISTAARA, request you to liase with Make My trips and arrange for a refund, for the overcharge which is due to no fault of mine.
Make my trip booking ID NF[protected]

I spoke to Miss Divya Sethi, Sunil Kumar, Jasmeet Kondal, and Bhrat Tiwari from Make my Trips and my complaint number is Reference ID:[[protected]]_

Thanks in advance for your speedy action.

Sarika Suryawanshi