Vistara — Refund of air tickets

I Aishwarjya Mukherjee student of B Tech First Year like to request you to full refund my E-Air Tickets No 228-[protected] & PNR No 6UAD2E From Ranchi to Delhi and Delhi to Lucknow on[protected]as I am running temperature and having fever for last 2 days . Doctor has advised not to take any journey (by flight or train ).

I am sorry to note this Airlines like Vistara is unnecessary deferring my Full Refund of my Air Tickets. I have submitted Medical Certificate in my mail which is signed and Stamped by MBBS Doctor having valid Medical Reg No of MECON ISPAT Hospital of Govt of India Enterprise which is under PSU Govt of India undertaking.

Further, with reference to the message from Vistara Airlines I like to state that Doctor advised me on 10th April 2021, 7 PM not to take any Flight Journey without COVID Test and I am sure you are aware of the difficulties of getting COVID Test done by Test Centre. In Ranchi due to sudden increase of huge COVID infected cases, you need to take advance booking for getting Tested and I was having Flight on 11 April Morning, so I had 12 Hours in my hand and it was not possible to do COVID Test within 12 Hours which is Night Time. Hence it is requested to have your empathetic feeling for me which is not shown by Airlines like Vistara.