[Resolved]  VIT University — Money debited from my account but receipt is not generated

Address:Vit vellore
Website:vit.ac.in

I made a payment of Rs. 200, 500 for Q BLOCK 3 BED AC+ SPECIAL MESS around 12:30 PM on May 17th. The amount was deducted from my Kotak Mahindra bank account, but I did not receive a payment receipt, and it does not show that the fees have been paid. Instead, it asks me to make the payment again. The reference number for the transaction is VL[protected], and my name is Shubhangam Singh. I have attached screenshots below, and I kindly request the authority to resolve this issue as soon as possible, as today is the last day for payment and I have already paid the money.
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May 17, 2023
Complaint marked as Resolved 
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Hey how did u resolve your problem? Help me

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