Vivanta Vacation Club — Regarding booking bt not responding and denied payment of membership

I Sonica mehta I have member of vivant group till 23rdoctober, 2021. I have paid rs 45000 till date against membership fees of rs one lakhs ten thousand. Company sales manager also sending me vochers of three night and four days to checks company properties bt company denied to redeem coupan I have also told company officials if not redeem vochers in this time please adjust my Goa trip against my membership days and I have also sending mail to company 23rd and 27th March, 2022 regarding booking bt till 31ist company told me for calling that your work in process please wait bt till ist April company officials told that after paid full amt your elegible for Goa trip and in your sales and marketing team manager me Rahul Aggarwal told me and my husband for membership time that please check properties after paid membership fees of rs 20000. Your elegible and sending card mention membership no and told that after check my properties please paid another amt bt company denied this and told after 7 days no mail recived please paid full amt.