Viveks India — Non installation of Daikin 1.5 ton AC

Address:

Viveka Nanganallur Chennai

We are regular customers of Viveks having purchased many products over the years like washing machine fridge mixie etc.
We have been let down by the company this time in their service. We purchased a Daikin 1.5 ton split AC at Viveks Nanganallur Chennai on 3.1.2023. It was delivered 2 days later. But until now it hasnt been installed as promised by the company even after repeated phone calls and visit to the store again. The installation charges have already been included in the bill invoice but the service people who are being sent by Viveks are only willing to install at a charge again.
We are very much disappointed with Vivek and co Nanganallur s indifferent behaviour towards a customer in this regard.
I hope and look forward to a prompt resolution to this complaint. Thanks.