Vlebazaar — Non delivery of item ordered

My order no. 1861277 done on 16 Nov 22 has still not being delivered. On repeated call to the customer care they promise to delever in next 48 hours. They don't let us taik to there senior management. Very rude and mean. Whereas they keep sending reminders if an item is left in the cart.
Even contacting to the below number is painful.
for any query please contact to [protected]@vlebazaar.in or +91- [protected] or you can create a support ticket here.

Pls help
CDR K Yuvaraju