Vlebazaar — Refund not received for order id 2392337

Address:

Vle Bazaar Private Limited X-52 Dlf Phase 2, Near Cyber City, Gurgaon 122001,

I had ordered cosmic byte mechanical keyboard, but I received ant eSports mechanical keyboard. Also some keys in this keyboard were not working and there was no RGB light in this keys. I asked for return and refund. They have taken there product but not refunded my money. Please refund my money.

Order id: 2392337
All chats: https://support.vlebazaar.in/ticket.php?track=8MB-BDB-USJ2&Refresh=56717

It has been more then 3 months, I am asking for refund but they have refunded my money. Please refund my money.