Vlebazaar — Return money into original account

Address:

Vle Bazaar Ptivate limited,H No.135 basement. Galino.54 T Molarband,Extension Badarpur,New Delhi, India,110044

Orderd for a mobilephone on July 29th, 2023 as birthday gift for my mother. Due to one week delay I cancelled my order and ask for a refund. They put my money in their wallet for the last 3 months.They are asking for me to purchase from their wallet. Tried to call the customercare a hundred times and submitted lots of complaints with no use.My account number is [protected]. IFSC CODE is SBIN0070433. It's my hard earned money. Please do something to release my money into my account. I don't want any product from their wallet. They are forcing me to purchase from the wallet.Please make arrangements yo give me back my money into my account.
Regards
Sreeja Anil