Vlebazaar — Vlebazaar Company isn't cancelling and refunding my order.

Address:

Haryana

Address: VLE BAZAAR Pvt Ltd, 986, Saraswati vihar, Near MG Road Metro, Gurgaon, Haryana, India, 122009

Website: Vlebazaar.in

Customer Care: [protected]

I ordered a DJI OM 4 SE - Handheld 3-Axis Smartphone Gimbal Stabilizer from this website on 25/02/2024 via online payment mode. Later due to delay in delivery, I wanted to change my decision and cancel the order but the website is showing no facility of cancellation of the order. My product hasn't been processed further yet but the company claims to dispatch it after 24 hours. Customer care is making same statement again and again. I've called them several times. Neither they are raising my ticket so that I complain on the website.

Desired Resolution
This is a fraud website. I want my money back.