[Resolved] Volkswagen India — car brake failure !!! | |||
Dear Sir, I Flying Officer Malay Bohra am a combatant member of Indian Air force. I am serving the country as a fighter pilot. On 29th May 2014 I was going to my squadron at Air Force Station lohegaon on duty in my car Volkswagen polo (RJ-14 CR 7152) manufactured in Jan 2013 insured under United India Insurance policy number 141300/31/13/01/00009431. While on my way to the place of duty my car went off road and fell into a ditch due to brake failure (speed 35 KMPH).Resulting which I suffered serious injuries in my skull bone (fracture base of skull) nose (2 fractures) and back bone (fracture SV1 and slip disc L5-S1) and since then I am on bed rest and my future career and life is at stake. My car is in a total loss condition. My this condition can be directly attributed to the manufacturing/servicing defect by Volkswagen and I hereby demand Volkswagen to give me a written explanation on why such incidence occurred and compensate for my losses in total. Failing to do so will be a direct indication of total disregard towards an officer of the armed forces and armed forces in such Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
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Details of my Car:
Chasis no. : WVW F14600 ET 092173
Engine number: CBZF91276
I have been requesting the dealer since last 15 days but could not get the registration even after a lapse of one month.
Now I am stalled from using my car and am facing sarcastic remarks from friends and family that why did I buy VW despite the bad reputation of VW aftersales.
I have started commuting by Taxi and postponing my Jaipur visit till I get my vehicle registration.
As I discuss among the friends every day, similar dissatisfaction is expressed by them .
I request the senior management of VW to look into the matter and take immediate adequate action to resolve the matter not only in my case but in general so that the image of VW is not tarnished further.
Regards
Neeta Mathur