Hi Team,
I need the Volkswagen India service support team to give the following problem the necessary attention.
Currently, my car AMEO - Ameo 1.2L MPI 55kW MT is being with at BU Bhandari Pune West to fix the EPC error light that rendered it inoperable. The service order for Pune West with ticket ID CCR11051091 is SOA2221713.
There have been two significant instances where an EPC issue was brought up while the car was still under warranty. In my best judgment, VW and respective service centers responded in accordance with Volkswagen's standards by referring to the Terms & Conditions but I am pushed to take up the cost of part replacement post expiry of warranty this time when the car is out of warranty
First EPC Instance reported during servicing – 03-Jul-2020 - SOA2002439 – car run KM - 21930
Second EPC Instance report (car broke stopped on the highway to EPC) – 12-Nov 2020 - CCR06229286, RSA -TI00502416 – Car run – 23000 KM
Appropriate Treatment/replacement of the throttle body to permanently resolve the EPC error during the Car Warranty Period procrastinated hence I wish Volkswagen India takes the responsibility for the problem and owns the cost of replacing the throttle body after the warranty period had expired. Was this information helpful? |
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