Volkswagen India — Extremely poor servicing & cheating | |||
It is a matter of shame and great disgust that The Service Dealers of Volkswagen have resorted to cheap and unworthy means of earning money by way of forcing the customers to replace costly spares. I had given my vehicle for servicing & when I received it back the Gears were not functioning properly, the 5th Gear is not working at all. . . . The service Executive was rude and even started a quarrel when I complained about the same. The labor charges for replacing spares are Exhorbitantly high. . .To replace Brake Pads worth of Rs. 3000/- the labor charges are Rs. 1250/-, This seems like a joke. I request the people at large to avoid purchasing Volkswagen. Was this information helpful? | |||
Volkswagen India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
62%
Complaints
2189
Pending
0
Resolved
1320
+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
View all Volkswagen India contact information
Thank you for sharing feedback, we understand your query has been resolved.
We thank you for being our valuable customer. Assuring you our best services always.
Sincerely,
Volkswagen Customer Care
For Enquiries/ Complaints[protected] /[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in