Volkswagen India — Got my car damaged after service

Address:Mumbai City, Maharashtra

Gave my car in servicing in volkswagen mumbai north after collecting my car gear box was not working and they its was from a long back and i did not recognise.1 3 5 gear are not working and they said it was from before only.my complaint is registered from 1 week but there is no response from their side. Complaint number CCR20379 Mh01av3254
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