Volkswagen India Ltd — FOULT IN CLUTCH VIABRATIONS PRESSURE

Address:

Ahmedabad, Gujarat

Mail Written to Volkswagen On 22/04/2015. After So Many Reminders/Mail to Company is Not Responding Positive Dear Sir/Madam, , As Per Reference To Below Complain No.CCR23041 I like To Inform that I Have Purchased New POLO PETROL HIGHLINE- COPPER-ORNGE Color ENGINE No. : CJL 091989 CHASIS NO : MEXC 15604FT 086751 From : VOLKSWAGEN KARNAVATI-AHMEDABAD On 21/04/2015 & Taken Delivery @ 10.30 Morning.. & When @ 11.00 Morning I Drive The Same Car & Found Clutch Vibration Pressure When 1st Gear To Drive & On Reverse Start Movement & Immediately Called To Sales Person Mr.Jay & AWARE/Complained For Same. MY COMPLAINT REFERANCE NO : CCR 23041 DT: 22/04/2015. Today..On 22nd April, Sales Team Approached Me & Taken Car For 2 Hours & Back To Me In Same Condition With REMARK ALL THINGS ARE OKAY. And Suggested That With Pressing Clutch & Oscillator both @ Same Time & Move further !!! I cant Understand this remedy/Solution & Vehicle Is Noising DURRRRR...DURRRRR... (KNOCKING) Like Driving In DESERT !!! OLD VEHICLE & Require Strength to Move When Same Way Reverse Gear Also. SO, I REQUEST TO REPLACE THE VEHICLE IMMEDIATELY BY INSTRUCT THE DEALER...I DONT WANT ANY REPAIRING OR MODIFICATION IN BRAND NEW VEHICLE FROM VERY FIRST HOUR/SAME DAY. IN INTEREST OF CUSTOMER'S SATISFACTION YOUR EARLY & POSITIVE ACTION WILL BE HIGHLY APPRECIATED.