[Resolved]  Volkswagen India — New car sent to repair 8-9 times.

Address:

New Delhi, Delhi

Dear Sir, I am having Polo trendline (June 2013) and the Vehicle No is- DL-8C-Y-1792. The details of my experiences are here under, 1. I bought it on 3/06/2013 and on way home I noticed that the vehicle was turning left, I called them and they said it is a German car and it is its speciality, so that driver may not sleep and has to constantly correct the course of the car just like dead man's vigilance device in trains. 2. The a/c of car was getting on and off itself, right from the day I purchased, after every 15-20 minutes it will get on and remain on for 5-10 seconds and then turn off itself. I informed them which they actually diagnosed the root cause recently. After changing ac switch and flushing ac they finally said it was compressor. 3. In November a sensor got on showing engine and after reading manual, it advised, drive below 30 km and drive immediately to workshop. 4. Initially purchased from Globas and now serviced by World class, (New Delhi) 5. World-class people aligned it 3 times, replaced a/c switch once, flushed a/c and changed one sensor, and now recently the compressor. The car has visited them 8-9 times and you can very well understand, has gone under extensive repair. I have made up my mind that I want a new car, they took it on November 8th for 3 days and then again on 15th and confirmed that they have replaced the compressor on 25th November, and can be taken, it is with them since then. I am firm, why shall I take a car which has gone under screw driver right from the begining, I bought new car and not a second hand which constantly needs repair . If Volkswagen really think its a peoples card then they should take the ownership of defective car and replace with a new one. Mukesh Jadly [protected]