[Resolved]  Volkswagen India — Poor service by company employee

Address:Jabalpur, Madhya Pradesh, 482002

Hello,
I have purchased polo car from jabalpur Volkswagen showroom on 01.06.16 and I have exchanged my old santro car with it. We haven't received any papers from the company regarding the exchange of the car santro and company is not providing us even with the details of the person whom they sold it. The transfer of papers is pending since three months. I feel very upset with this king of service. Kindly look into the matter and do the needful.
Santosh Nayak
Jabalpur
[protected]
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Nov 10, 2016
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2016
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Comments

Sir,
My vw polo desil injectors changed in Extended warranty but full work not done service person says it's ok it is good condition but, after 10 days problem came injectors fail this time claim not received says warranty not possible I ask why it is not possible?
What are the terms if Extended warranty why it is not possible.

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