[Resolved]  Volkswagen India — Rude and irresponsible staff

Address:

Chennai

I had purchased VW taigun on 2nd Jan 2023. The dealer is KUN Volkswagen Madras. I had paid for framed number plates and seat covers. When I went to install number plates, they person has already drilled holes wherein i had asked for plates with frame without any holes drilled. They simply asked me to install elsewhere. Next i went to install seat covers. The staff gave me a degrading look and asked me why have I come in the evening. I told him I wasn't informed of any timing for which staff was rude and didn't install seat covers. Why are you not concentrating on customer service. Staff can be polite and we'll co ordinated. I want the number in plate fixed and seat covers installed at the earliest.