[Resolved] Volkswagen India — service complaints

prateek saini

from Gorakhpur, Uttar Pradesh

Address:

Faridabad, Haryana, 121002

I have a polo gt 1 year old and is been driven only 12000 km i had an issue in noise from front side n the pick up is not upto the mark
I gave my car to broadway volkwagon faridabad and the executive name is mr sanjeevan first of all he was very rude in talking and clearly told me tha we cant resolve the issue u can get ur car do e at local mechanics
If i had to deal up my work with local mechanics them what is the use of dervice centrw

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Sep 29, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Jul 28, 2017

Updated by prateek saini The work customer experience n service of volkswagonfaridabad
My contact number [protected]
Prateek saini

Verified Support

Aug 26, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 28th July, 2017.

We have not received any response to our request dated 26th August, 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India