Volkswagen India — The fuel tank door of Volkswagen polo car priced at rs 5000/-

Address:

Ranchi, Jharkhand

The fuel tank door of Volkswagen polo car which is a plastic part painted in body color, it broke for no good reason while filling the tank. On approaching the company I got a reply that the part is not available at the store and an order is to be placed for the same, on inquiring about the price I was told it is approximately 700 to 800 rs. I kept my car covered and parked it as I wanted to avoid any mischief by pass byers. After repeated enquiries it finally arrived two weeks later. Now as I wanted to send my car for the fuel lid change I inquired about the charges and I was told the price of the fuel lid is rs 4919/- only. It is difficult for me to digest a plastic body part of 5" radius can cost rs 5000/- .this is simply a case of cheating on the part of a company of such repute. I am now compelled to drive my car in this condition, the photograph is attached with this complaint.