Volkswagen India — unsatisfied car service

Address:

Ghaziabad, Uttar Pradesh

I am apoorv yadav and i own a volkswagen cross polo.i had my car serviced at ghaziabad ( uttarpradesh)service center .First of all them all are unprofessional people, with no manner to talk to there customers.My car spoiler and ac motor was Broken.I told them to fix it, they said they are not having this part right now.i asked them where should i find it.They said no where else.They said to bring in 5-7days.It is now 20 days and i hear nothing from these guys.I called them but they said that they havn't got it till now.so as a trusted customer i ask you where should i find these Parts when service center is unable to provide me these parts.This is my second volkswagen car and 1st time service in ghaziabad.Had a really bad experience.please respond to my complaint. Thank you Apoorv yadav +91-[protected]