Volkswagen India — Vehicle Breakdown twice within 1 month of purchase
J
Jibin Balachandran
May 1, 2023
Hi,
My vehicle Volkswagen Taigun 2023 model Topline (Registration No: KL07DA8998) from EVM Volkswagen Maradu (Cochin) and delivery was taken on 6th April 2023 from EVM Volkswagen after running for just 8 days (617KM) broke down at Palakkad on 13th April 2023 and had to be towed away to Thrissur Phoenix Volkswagen service Center. After 13 days vehicle was delivered back on 26th April 2023 (838KM) and service engineer assured that vehicle is in perfect condition and throttle body of vehicle which caused the issue was replaced. Now again on 1st May with similar complaints as observed on 13th April vehicle has again broken down on road (1095KM). Requesting you to kindly replace the vehicle as it’s affecting my personal professional life and given me mental stress as well as both times as I had to cancel most of my plans which has caused me financial burden as well. So requesting your favourable response on replacement of vehicle.
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