Volkswagen India — Virtus new car RTO registration number mistake

Address:

BU Bhandari , Wakad , Chinchwad , Pune

Myself, Dr. Varsha Satyajit Wadhokar, booked VW Vertus GT Plus 1.5 TSI DSG car through BU Bhandari dealer at Wakad, Chinchwad, In 3rd week of Aug.

I availed car loan of Rs.[protected] from HDFC Bank and paid full amount to the dealer in Aug. 2023 itself.

It was surprising to see when I received the RC book with car number MH 12 VV 4312, when my residence address is at Somatane Phata, Talegaon - Pune - 410506. The car number should be registered under PCMC RTO with MH 14 starting .

Upon requesting the dealer to get this correction done, initially they told it will be done in 10 / 15 days but even till date they could not get this done and not committing to get this done due to inability .

With such a big mistake from the dealer and RTO office, I got car number registered with MH 12 against MH 14 which will cause lot of inconvenience to me at highway toll and many other places.

Being Doctor I need car for daily commuting and while buying VW car I sold my old Creta car already. Finally as a gesture of mistake the dealer gave me a car for temporary use but now my bank installments are already started and I still dont own my new car for almost 3 months.

I request to please intervene and get this mistake corrected on immediate basis and also ask dealer to pay for the inconvenience caused to me for last 3 months with my loan installments already started, my car service coupon dates also will expire early due to late delivery of the car - I need all this compensation from the dealer.