[Resolved]  Volkswagen India — Vw vento complaining about the service @ pondicherry

Address:605009

The service & response given by volkswagen @ pondicherry is very poor & pathetic. I have given the vehicle for service on 13th july 16, till now they have not responded. I have never seen such a lethargic and irresponsible team across any manufacturers. I have been a maruti & hyundai customer before, but their service was good.In vw, poorest of the poor.
I request you to look into this.
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Aug 8, 2021
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
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Same with me.. I left my polo on July 2... and still no proper response... Pondicherry Volkswagen is the worst service centre ever... still no news about my car... regretting my decision for choosing Volkswagen
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care After Sales
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 18th July, 2016.

We have not received any response to our request dated 23rd July, 2016 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India

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