[Resolved]  Volta's — ac

Address:620020

Faulty ac system delivered from voltas. Looking for immediate replacement/refund.

23th april: purchased a volta's ac at #vasanthandco at tiruchirapalli, tamilnadu.
24th april: installation done in the afternoon. (Installation with additional cost [no bill] for shortage of cable length (2m) supplied from factory, i was wonder how come the cable length is shorter when the copper tubes are having enough length for installation)
24th april: after 1hr's of running machine fails to cool the air.
25th april: after so many calls to local service center they came in the evening & found the compressor is failed-found leakage.
26th april: received the new compressor from vasanthandco.
27th april: after so many delays from service team, compressor installed in the late evening & after 1hr of running it fails again.

Can we get a replacement for the fault unit supplued from volta's india.

Very much frustrated on the service and support from voltas india so far.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Sumiraj,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Sumiraj,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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    Tiruchirappalli, Tamilnadu
    India
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