[Resolved] Voonik — Discrimination in delivering my order

praj.shrish

from Tasgaon, Maharashtra

Website:

www.voonik.com

On 9th of October I placed an order for set of 4 leggings on Voonik.com on COD. I did receive the product, not one but two. As I was out of home at the time of delivery, my relative received the products and paid for two. I opened one parcel and found the product damaged. I contacted to customer services and asked both the products to be returned. They agreed and told me that they will arrange courier service for returning the products. Till date no one came to my door to pick the parcels up. I wrote to them several times but now they have stopped responding to me.

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Aug 23, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2015

Voonik Tech Customer Care's response Hi Prajakta Sangle,

Your return request was on hold since the bank details was provided by you wasn't sufficient. As per telephonic conversation we have arranged the reverse pick-up for you and the product will be picked up in next 2-3 days. Please rest assured that your money is completely secure.
Please fell free to reach us at[protected] or [protected]@voonik.com for any further clarification.

Thanks and Regards,
Team Voonik