Voonik — Not refunding my money even after i have returned d products

Preeti Karmakar Singh

from Rajgir, Bihar

Address:	Surat, Gujarat, 395002
Website:	Voonik

I purchased two products from voonik online shopping for d first time. But as i didn't liked d materials n fabric, i returned it d very next day. The courier boy came n picked it up giving me a receipt in return. And now it have been more than 20 days but the company is not refunding the money. I called several times every single day to the customer care but even their response is too bad. I was also been asked to send the pictures of my pickup receipts at [protected]@voonik.com. And that too i did for twice. But they did not even replied. And now i am so very disappointed n disgusted with the service that i swear, i seriously swear not to shop anything from this disgusting online shopping centre. I really don't want anything but i want my money back.

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Voonik Tech customer support has been notified about the posted complaint.

Oct 04, 2016

Updated by Preeti Karmakar Singh Voonik — Not refunding my money even after I have returned d products

1 Review
Pr Preeti Karmakar Singh on Oct 4, 2016
Mark as Resolved
Order ID: R[protected] and R[protected]

I purchased two products from Voonik online shopping for d first time. But as I didn't liked d materials n fabric, I returned it d very next day. The courier boy came n picked it up giving me a receipt in return. And now it have been more than 20 days but the company is not refunding the money. I called several times every single day to the customer care but even their response is too bad. I was also been asked to send the pictures of my pickup receipts at [protected]@Voonik.com. And that too I did for twice. But they did not even replied. And now I am so very disappointed n disgusted with the service that I swear, I seriously swear not to shop anything from this disgusting online shopping centre. I really don't want anything but I want my money back.

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Comments

khamu

from Dombivli, Maharashtra

I want to refund saree because of so transferent and not enough long as per my size

Voonik Tech Customer Care's response, Oct 7, 2016

Verified Support

Hi Khamu,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.