[Resolved]  Voonik — Poor Quality of Designer Bollywood Saree

Website: www.voonik.com

Dear Voonik Team, My Husband present me a Designer Bollywood Saree (SKU : MMANOVN11796) which is bought from Voonik (Order No. R[protected]. Please note that this Saree has a very much poor quality and absolutely waste of money. To communicate this, i try to reach on your customer care number[protected] at afternoon time near to 3.40 PM but no one pick the call. So I wrote an email to you. I hope you will look into it and assist me promptly. We are very disappointed with the product. Kindly revert asap.
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Aug 22, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2015
Voonik Tech Customer Care's response
Hi Agrawal,


We've tried calling you on your registered mobile number but you have been unavailable. We are very sorry for the inconvenience been caused to you.We have raised the return for the product .Hence you will recieve a mail from us please check the mail you will have a link provided in it click on the link and fill the bank details in the form and submit it within 24 hours .The product will be collected from you within 3 -4 working days and the amount will be refunded to your account in 7 working days.

Regards,
Team Voonik

PS: For further clarifications, feel free to contact us at[protected] or mail us at [protected]@voonik.com
Verified Support
Dec 02, 2015
Voonik Tech Customer Care's response
Hi Badal Agrawal,

Thanks for the lovely review. We need your valuable suggestions & feedback to serve you better.Hence we would like to inform you that the refund has been initiated today which will take 6-7 days to reflect in your bank account.


Thanks and Regards,
Team Voonik

PS: For further clarifications, feel free to contact us at[protected] or mail us at [protected]@voonik.com
 
2 Comments

Comments

Hi Agrawal,


We've tried calling you on your registered mobile number but you have been unavailable. We are very sorry for the inconvenience been caused to you.We have raised the return for the product .Hence you will recieve a mail from us please check the mail you will have a link provided in it click on the link and fill the bank details in the form and submit it within 24 hours .The product will be collected from you within 3 -4 working days and the amount will be refunded to your account in 7 working days.

Regards,
Team Voonik

PS: For further clarifications, feel free to contact us at[protected] or mail us at [protected]@voonik.com
Dear Voonik,

I am glad that you take quick action on my complaint.

The pick up of the Parcel done today morning itself and I hope you will refund the payment at the earliest.

Thank you once again for your prompt service.

Regards,
Prajakta :)

Bollywood Replica Heavy Designer Anarkali Diya FABRICK NOT APPROVE

My order return cash pay retun my cash my order no order r[protected]. My contecct no [protected]/[protected]

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