[Resolved] Voonik Snapdeal — Product not received as ordered (Voonik, Snapdeal) | |||
On Nov 28th, I ordered "Under Colors of Benetton Multi colored Panties, Pack of 3" from Voonik. On 1st December, I received the item that was only pack of 1. I have updated Voonik and Snapdeal about this and both of them say the issue has been escalated and the refund would be initiated as soon the product is picked up. Till date nothing has been done, I am still waiting for the item to be picked up. Request the concerned persons to do the needful. Regards, Moosa Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi Moosa Khan,
We are extremely sorry for the inconvenience caused to you.As per our telephonic conversation, the refund for the same is completed in Voonik credits on Jan 2nd that can be used for further shopping through Voonik. For further assistance write to us at [protected]@voonik.com so that we can resolve the issues at the earliest.
Thanks and Regards,
Team Voonik
P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com
We are extremely sorry for the inconvenience caused to you.As per our telephonic conversation, the refund for the same is completed in Voonik credits on Jan 2nd that can be used for further shopping through Voonik. For further assistance write to us at [protected]@voonik.com so that we can resolve the issues at the earliest.
Thanks and Regards,
Team Voonik
P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team