[Resolved] Voonik Tech — Angel fashion newly arrived beautiful saree product code: 4329415

jhumki patra

from Hyderabad, Telangana

Address:

Khordha, Odisha, 751007

I have placed an order bearing no r[protected] for a saree. But instead of that i have received a dress material. It is highly unacceptable. I want to return back the product and refund back my money. I have chosen voonik credit at the time of return in web site. But now i want my money back as soon as possible as for two consecutive times i have been cheated by voonik. At first time you have cancelled my order and for the second time i have received totally different product from that i have chosen. I have given several mails to [protected]@voonik.com but i have not received a single reply from their end. I have decided not to visit that fraud website ever again.

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Aug 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 11, 2016

Voonik Tech Customer Care's response Hi Jhumki,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 3-4 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

Verified Support

May 16, 2016

Voonik Tech Customer Care's response Hi Dhirasudhir,

We have cancelled the order as per your request and initiated refund on May 16th with the Reference ID: 57399bf1851da, it may take up to 3-4 business days for your bank to credit the refund amount to your account.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

dhirasudhir

from Udaipur, Rajasthan

Please cancel my order number R[protected] and please credit the amount to my bank account

mukesh_Kumar@yepme

from Noida, Uttar Pradesh

Very cheap order no 5800652 Amt 556.00

Hi Voonik Team.
I Have persage one Voonik SKU Blue Dress Material order no R[protected], 5800652 Amt 556.00 dated 08 June & It has delivered on 15 June But this SKU is so cheap.
I want to return this product & refund amount, Please arrange the reverse pickup immediately.