[Resolved] Voonik Tech — complaint not resolved but resolution team member marked it as resolved since I denied to provide my debit card details

[email protected]

from Bengaluru, Karnataka

May 10, 2019

Address: SLV Grand, 36th cross, HBR Layout, SLV Grand, 36th cross, 560043

Hi,

I raised an complaint in consumer complaints for voonik order that i haven't received my order but it is showing delivered. Then one but raman singh from resolution team called me and told me that he will refund my money and asked debit card details including pin, expiry date and pin that we received in message. So i denied to provide the details so he talked to me very rudely and marked my complaint as resolved without even resolving it.

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Jun 25, 2019

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 16, 2019

Voonik Tech Customer Care's response We notice that you have confirmed that you have received the product and hence we are closing the case.

Please feel free to reply back to us in case any further help. We will be glad to help you.

Our customer care team is available 24 hours a day, seven days a week.

You can write to us: [protected]@voonik.com or call: [protected]