[Resolved] Voonik Tech — dynamic pricing

Harshitha R

from Bengaluru, Karnataka

Website:

www.voonik.com

I had placed an order (R[protected]) for saree online on 17th september 2017. Before checkout the website showed the total amount to be paid was rs 508 (Including cod charges) and i proceeded to buy. But after receiving confirmation mail, the amount now suddenly changes from rs 508 to rs 557.
Why was there no intimation regarding the change in price? Why is voonik trying to dupe their customer? Do they think buyers are so stupid that they don't notice? I need immediate action to be taken regarding this issue and also expect a little professionalism from voonik.
Also i would like to cancel the order or pay just rs508.

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Nov 1, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Voonik Tech Customer Care's response Hi Harshitha,

We notice that the product value was Rs. 479, shipping charges and Cod charges of Rs. 78 was added to the cart so the grand total was Rs. 557. Request you to check your recent orders to find the break-up of the price details for the order number- R[protected].

For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue.

Regards,
Team Voonik