[Resolved] Voonik Tech — Exchange of shoes

Domala Nagamani

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500013
Website:	Mr voonik

I buyed men shoes from mr voonik of size 7 few days back. But i got them of size 6. So i want to exchange them with size 7. Pls take them back and give me the shoes which i ordered. I am very unhappy about this. I already spoke in the customer care number. They said to keep about this in their mail. I kept it too but they did not react. I even called to the customer care number again but they did not lift. My order number is m[protected]. Pls exchange them.

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Nov 13, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Voonik Tech Customer Care's response Hi Domala,

We are sorry to hear that the product we sent did not match your expectations. We understand that you would like to exchange your product, but unfortunately this particular product is currently not available for exchange. We have initiated refund on Sep 21st, request you to please contact your concerned bank for the refund amount with the transaction ARN number- 05134046266002410189043. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.