[Resolved] Voonik Tech — I'm complaining about the product that I have received

Adule Khalo

from Kanpur, Uttar Pradesh

Address:	Dimapur, Nagaland, 797112
Website:	www.consumercomplaints.in

Hello!
I order two product but not as per standard that i have expected so I want to return back, but no any option showing in it.
Order nos. are R[protected] and R[protected] from mobile no. [protected]. Customer care no. [protected] also not responding. I want to return all purchase so accept both the product.
If this complain is been accepted at the earliest, I shall be grateful to this Voonik company.

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Oct 24, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Sep 22, 2016

Updated by Adule Khalo Please look to this complain at the earliest.

Sep 22, 2016

Updated by Adule Khalo Status update ID 1386777

Verified Support

Sep 23, 2016

Voonik Tech Customer Care's response Hi Adule,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We are sorry to inform that our return courier partners don't have any agent in your city as it is a NSZ(Non serviceable zone). We will refund the courier charges (maximum 150/-) in your Voonik account. Please send the package to the seller and send us a picture of the courier slip to [protected]@voonik.com.
Request you to pack the product correctly and write the correct seller address and contact number.
The product has to be self shipped within 15 days from the date of delivery. Otherwise, the product will not be accepted and refund would not be given.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.