[Resolved]  Voonik Tech — Money not refunded for cancelled order

I have refunded the order which was not up to the mark. the details of the refunded orders are R[protected] and R[protected]. i reunded the order by mentioning the following a/c no for refund [protected] axis bank, kakinada, ifsc code UTIB0000076
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Aug 19, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2016
Voonik Tech Customer Care's response
Hi Rajesh,

We had processed the refund as Voonik credits in your Voonik account. Voonik credits is a shopping currency that can be used only on Voonik. Since you wish to get the refund in your bank account. Please share the bank details in the e-mail sent to your registered e-mail id.
Once we receive your bank details, refund amount will be sent your bank account. The amount will reflect in your account within 7-10 working days.
Post refund of cash the same denomination in voonik credits will be deducted from your account.

Note: Saturday/Sunday and Other Bank Holidays are not included in working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com.
Complaint comments 

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Dear sir/madam
My account no is [protected], Axis bank, IFSC code UTIB0000076, KAKINADA, EAST GODAVARI, ANDHRA PRADESH.

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