[Resolved] Voonik Tech — online shopping - fake promises all time | |||||
I have given an order with this superb duperb website named mr. Voonik on 4th august 2017 with online prepayment. I got a message like my product will delivered by 13th august.. Meanwhile i got a msg my product is out for delivery on friday (11 august) and i waited all along till sunday (13 august) but at the last moment i got a surprise msg that my number is not reachable and the funny part is i have given 2 numbers to reach me. The delivery boy not responded my call instead he just disconnected always. I spoke to customer care from friday till today (16 august) they continued with the fake promises that the product will be delivered by today or tomorrow and it continued daily.. For a product delivery they have taken 13 days and the funny fact is the delivery location is bangalore. Raised a complaint hell lot of time and asked them to refund my money back (Im not sure im going to get my money back or not). I have wasted my time for this company. Please make note no one should buy product from this company. Was this information helpful? | |||||
Aug 22, 2017 Complaint marked as Resolved Got the refund amount. Voonik Tech customer support has been notified about the posted complaint. Verified Support Aug 18, 2017 Voonik Tech Customer Care's response Hi Asar, We are sorry to know that you are upset with us. We will make sure the product gets delivered on or before Aug 20th, 2017. Your patience is highly appreciated. For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest. Regards, Team Voonik Aug 19, 2017 Updated by Asar This guys still cancelling my product.. i called 2 times to cancel my product as well as to return my money.. they said 24 -48 hrs will take to cancel the order.. the time is also over.. Can you do it immediately.. i have the proof of talking with ur customer care and other fake promises you have done.. if i dont get my money back lets face it as legal and you guys made me depressed.. I NEED MY MONEY BACK... Verified Support Aug 22, 2017 Voonik Tech Customer Care's response Hi Asar, We are sorry for the trouble caused. We notice that your order is canceled and the refund has been initiated on 21st, Aug 2017. As per the bank’s policy, the amount will reflect in your account within 7-10 working days (excluding Saturday, Sunday & Bank holidays). For any further assistance, please write to us at [protected]@mrvoonik.com, we will get in touch with you and resolve the issue at the earliest. Regards, Team MrVoonik | |||||
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Manyata Embassy Business Park, Block N-1, Balsa 2nd Floor, Nagavara, Bangalore North, Karnataka, India - 560045
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refund no;mo[protected]and . we have recievd refund of one kurta where as refund for 2nd is still pending. we have lodge complain on phone. most of your contatct nos are out of order