[Resolved] Voonik Tech — order no is not showing on app and want cancel and return back money | |||
Our order no. R[protected], this order is not showing on voonik app and we are also not able to log in my account on voonik. We were trying to call voonik from last 3 days on customer care [protected] but only today customer care received my call and he was asking your order cancelled because supplier dont have order product in stock and you will get money return back after approx in 10 days. We are not trusting and want cancel this order and immediately return back money in my account. Please look below details of my order. My orders help download app Voonik purchase protection Order confirmed r[protected] Dear shobha, Thank you for placing your order r[protected] for item "voonik yellow cotton...". We will share the shipping details once the item is dispatched. In case you want to cancel your order, click here Your order will be delivered at Flat no. 1317, 13th floor, viddhi tower, mahagunpuram Ghaziabad, uttar pradesh - 201002 Contact number +[protected] Delivery expected by 09 oct - 11 oct Track order Order details Voonik yel... Voonik yellow cotton saree order placed size quantity 04 oct free size 1 Item price rs. 1399 Shipping charges rs. 39 Amount paid rs. 1438 Track your order with voonik app. Download now We hope to see you again soon. Important: we do not ask for your banking and card details verbally or telephonically. Please do not divulge your details to any unknown person/company claiming to be contacting you on behalf of voonik. Regards, Team voonik App store play store follow us twitter facebook instagram This is an automatically generated email, please do not reply. Was this information helpful? | |||
Dec 13, 2019 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Oct 14, 2019 Voonik Tech Customer Care's response Dear Valued Customer, We sincerely apologize for the inconvenience caused to you. The order is cancelled and the refund is processed into your account, we will share the reference ID once the refund is initiated and the same will reflect in your account within next 7-10 working days as that is the TAT time for all the prepaid transactions. Assuring you of our best services always. Regards, Team Voonik. Verified Support Nov 12, 2019 Voonik Tech Customer Care's response Dear Valued Customer, We sincerely apologize for the delay in response and inconvenience caused to you. The refund was successfully initiated on 22nd Oct 19, kindly check your account balance as the TAT is also completed. Assuring you of our best services always. Regards, Team Voonik. | |||
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We received conformation of order cancellation on 12 October 2019 but paid money still not return in my account .
Please do needful urgent.
oder no.- R[protected].
Thanks
Shobha Kumari
[protected]