Verified Support
Mar 17, 2019
Voonik Tech Customer Care's response Dear Customer,
For the mentioned order refund is successful and you informed that refund is not reflecting.
Kindly allow us sometime we will check with the concern team.
Regards
Team Voonik
Mar 19, 2019
Updated by Debarshi82 Hi,
How long we will have to wait more ? Please expedite.
Regards
Debarshi
Verified Support
Mar 21, 2019
Voonik Tech Customer Care's response Dear Customer,
Deeply regret for the inconvenience, we are working on your case on priority kindly allow us some time.
Regards
Team Voonik
Mar 26, 2019
Updated by Debarshi82 Dear Team,
25 days gone after cancellation and still we are yet to receive the refund. We have shared our account details but still no money credited. Please set a deadline date.It is getting pretty annoying .
Regards
Debarshi
Verified Support
Mar 26, 2019
Voonik Tech Customer Care's response Dear Customer,
Sorry for the delay Response, As the details shared by you we have forwarded to the concern team to re initiate the refund.
Regards
Team Voonik
Mar 28, 2019
Updated by Debarshi82 Hi,
Another week about to go by. Still status is same. Kindly set a deadline date and speed up the refund procedure.
Regards
Debarshi
Verified Support
Mar 29, 2019
Voonik Tech Customer Care's response Dear Customer,
We have successfully processed the refund in your account with reference number : N[protected] and it will reflect in your account with in 3-5 working days.
Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available from 9AM to 9PM, seven days a week.call: [protected]/[protected]
You can write to us: [protected]@voonik.com
Regards
Team Voonik
Apr 01, 2019
Updated by Debarshi82 Still no resolution. 3rd time we have attached bank statement. But status remains the same. How long will this go on?
Apr 03, 2019
Updated by Debarshi82 Dear Voonik,
More than a month has passed after cancellation and still we are yet to receive the refund. How much more patience do we need to have? A simple refund is taking more time than producing a product.
Kindly let us know the date. Give us the phone number of senior official with whom we can discuss the same.
Regards
Debarshi
Verified Support
Apr 04, 2019
Voonik Tech Customer Care's response Dear Customer,
We have successfully processed the refund in your account on 2nd April with reference number : N[protected] Kindly check with the bank.
Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available from 9AM to 9PM, seven days a week.call: [protected]/[protected]
You can write to us: [protected]@voonik.com
Regards
Team Voonik
Apr 05, 2019
Updated by Debarshi82 Dear Team,
Thank You. Money credited.
Regards
Debarshi
Please a simple refund is taking hell of a time. Why such delay? We have already lost all our patience.