[Resolved] Voonik Tech — Return of item m[protected] afrojack men's velcro

marizvi

from Delhi, Delhi

Address:	462001
Website:	voonik.com

I want to return the item m[protected] by the seller afrojack for afrojack men's velco sneakers (Code: 216047) which i received on 21 november 2014. As per your policy i am returming it wthin 15 days.

Your all website related with return is blocked.

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May 11, 2017

Complaint marked as Resolved

Nov 29, 2016

Updated by marizvi date should be read as 21 November 2016

Verified Support

Dec 07, 2016

Voonik Tech Customer Care's response Dear Murtaza,

We tried reaching on your registered contact number but unfortunately your number was not reachable. We notice that the return period for the product is expired hence we are not able to raise return request . We have initiated refund for this particular order- M[protected]-1 on Dec 7th 2016, As per the bank’s policy, the amount will reflect in the your account within 7-10 working days (excluding Saturday, Sunday & Bank holidays). Kindly discard the product.
For any further assistance, please write to us at [protected]@mrvoonik.com .

Regards,
Team MrVoonik

Dec 13, 2016

Honey Ravi Thakur's response Mai koi bhi iteam purchase nahi karpaarahi hu baar baar order fail likhata hai kya karu purchasing Kay liye

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Comments

Honey Ravi Thakur

from Indore, Madhya Pradesh

Mai all ready customer hu vonnik ki par Mai ajkal Khuch bhi purchase nahi karpaarahi hu place order karnay Kay baad bar bar order fail likharaha hai Mai Kya karu purchasing Kay liye

Voonik Tech Customer Care's response, Dec 22, 2016

Verified Support

Hi Honey,

Could you please send us the screen shot of the error message on your mobile? along with the details of your phone 1. IOS/Andriod, 2. Name of the mobile . We also need the internet service provider you use & your contact number post which our technical team will take care of the issue. Please e-mail the above details to help@voonik.com.

Thanks and Regards,
Team Voonik

TulikaAsh

from Jaipur, Rajasthan

Team,

You have delivered a different product on the above mentioned order. Kindly replace the delivered product with the one I have order. Below are the details -

Sports shoe Pink Colour (CODE: 6391410)
Seller: USR Shoe

Voonik Tech Customer Care's response, Dec 22, 2016

Verified Support

Hi Tulika,

We are so sorry, that you got a wrong product, it must be such a disappointment. We promise, we will investigate the issue to figure out, how such a product got cleared in Quality check.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik