[Resolved] Voonik Tech — sarimapp black embroidered dress material

[Resolved] Voonik Tech — sarimapp black embroidered dress material

N Nitinrane from Nashik, Maharashtra

I refer to my order no. R[protected] for sarimall black embroidered dress material. The dress was gifted to my sister. She has received a very chaep and low quality dress material which is not as per the ordered specifications. The quality of material is so bad that it cannot be given to servant also. Not worth rs. 200 also. Hence i request you to supply a good quality cotton dress material worth rs. 1000/- as ordered by me or refund my money immediately. Nitin rane. Email - nitinkumar. Rane @ sbi.co.in contact - [protected] Was this information helpful? No (0) Yes (0)
Sep 14, 2017 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Aug 03, 2017 Updated by Nitinrane The customer care has been asking for debit card no. That too over the phone . Why is it required? U refund to same account from where u have received the amount. Verified Support Aug 08, 2017 Voonik Tech Customer Care's response Dear Nitin, We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away. We understand that you would like to exchange your product, but unfortunately, this particular product is currently not available for exchange. Hence, request for the Return of your product has been raised. The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your bank account within 7-10 working days. For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest. Regards, Team Voonik Verified Support Aug 08, 2017 Voonik Tech Customer Care's response Hi Nitin, We request you to exercise caution and not share personal account information like PIN, passwords, etc. with anybody. Please note that Voonik or its employees never ask for your personal account information. As a member of the Voonik family, we feel it is our responsibility to caution you against fraudulent activities like ‘Vishing’. For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest. Regards, Team Voonik
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