Voonik Tech — Wrongly deductions from payment

kg0925

from Surat, Gujarat

Address:	560045
Website:	voonik.com

Hello, i am one of ethnic seller in voonik. my firm name is kg-ecom. i am facing too much problem with voonik related payment issue, extra deduction, wrongly received orders. multiple deduction for single orders. never give satisfied answer. always revert that you issue will resolved within 24 to 48 hours. but they don't revert back until we remind them about issue (i waited 1 and half month for revert). when we remind them than they forward that issue to concern team. after investigate they give unsatisfied answer like we can not refund sorry. even we have all the proofs manifest their own sent mail screenshots. no solution for a single problem.infect they increase problem by do more deduction without any reason. i have collected all the proofs that shows voonik is not trusted website

Was this information helpful?

No (0)

Yes (0)

Voonik Tech customer support has been notified about the posted complaint.

Aug 12, 2016

Updated by kg0925 i got mail from voonik they give statement for some orders only that we will refund in next payment cycle. payment cycle gone they say that they face system issue. as i expected voonik done this. i don't have trust on voonik.

and remaining orders they can't accept their mistakes even i sent them proof for wrong deduction. and they don't give a single reply to some tickets. totally worst market place i have ever seen.

Aug 19, 2016

Updated by kg0925 I have total 73 orders which returned by customer. and haven't received back to my warehouse. i have raised ticket. they provide me manifest for those orders and what i see there is no single address of my warehouse for returned shipments nor our stamp and signature. they provide wrong Proof of delivery manifest. LoL and they say we deliver that product. voonik is totally fake market place.

Related Voonik Tech reviews

View all 839 Voonik Tech Reviews

Comments

VoonikSellerExperience

from Bengaluru, Karnataka

Dear Seller,

Apology for inconvenience.

We request you to share the ticket number received for this particular query. We will look into this on priority and right resolution will be provided.

Warm regards,
Team Voonik

kg0925

from Surat, Gujarat

1699092
5002612
1798871
1798559
1192
1798695
1184
1798259
1644318
1798259
1785436
1699238

this is the all tickets which are not solved and it was closed without any solution. i hope i will get solution here.

VoonikSellerExperience

from Bengaluru, Karnataka

Dear Seller,

Thanks for sharing the ticket numbers. We will review this internally and come back to you within 24 to 48 hours of time frame.

Warm regards,
Team Voonik

nandlalsonker

from Noida, Uttar Pradesh

Si r sadi ka coler cange

kg0925

from Surat, Gujarat

Have you finished your 24 to 48 hours time frame?? i have heared this statement too many times from seller support. but you hours never ends.

VoonikSellerExperience

from Bengaluru, Karnataka

Dear Seller,

We have shared a complete issue resolution email to you. We would like to hear from you on the same.

Warm regards,
Team Voonik