[Resolved] Voonik — Wrong item delivered | |||||
I have receive wrong item as per my order so plz return my money back I am not satisfied with material and item.my order no is R[protected] and plz do fair as soon as possible.so bad and damaged material item I have received and collect this item from my home as soon as possible. Item has 34 waist where I have needed only 30 waist.I have found rough and damaged or dull item. Was this information helpful? | |||||
Aug 18, 2016 Complaint marked as Resolved Verified Support May 06, 2016 Voonik Tech Customer Care's response Hi Kalpanaa, Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away. Request for the Return of your product has been raised. Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours . The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Verified Support May 07, 2016 Voonik Tech Customer Care's response Hi Pooja, We are extremely Sorry to hear that you haven't received your product on time.Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Verified Support May 07, 2016 Voonik Tech Customer Care's response Hi Anjana, We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away. Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
 3 Comments | |||||
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I have odered long ago but still i didn't got my oder
I was odered a suite on 27 april. They deliver it today. When I open it then i saw that it's different from what I see.I want my money back. If you can't give a good product or service to the customer then why the company give false description about their products. How can I contact from voonik. Com.
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